Assessment Center Survey

Assessment Center Services Survey

We want to hear from you! The purpose of this survey is to assist us in evaluating the effectiveness of our services. Your response to this survey will remain strictly confidential and the information from this survey will be used to make improvements in our services.

1. Please identify yourself.
Student
Faculty
Staff

2. How many times have you used the Assessment Center this semester?
One time
Two times
Three or more times

3. Which services did you use during this visit to the Assessment Center?
Make-up Testing
English, Reading, Math or ESL Placement Essay
Ability To Benefit Testing (ATB)
Test Results Card
Reading or Math Proficiency Testing
Other

4. The Assessment Center location is easy to find.

5. The Assessment Center hours are convenient for me.

6. The Assessment Center is quiet enough for test-taking.

7. The Assessment Center is neat and organized.

8. The Assessment Center staff is friendly.

9. The Assessment Center is helpful.

10. Overall, I am satisfied with the services I received.

If you took a make-up test, please complete Questions #11 & #12.

11. What other make-up testing options did you instructor offer?
To take the make-up test during my instructor's office hours.
To take the make-up test during another course section taught by my instructor.
To take the make-up test during another course section taught by a different instructor.
No other options for make-up testing were offered.
Other

12. If your instructor offered other make-up testing options, why did you choose to use the Make-up testing services?
The hours were convenient.
The other options were not possible.
Other

Please comment on your experience in the Assessment Center.

Prepared by: C.Hasson

Thank you for completing our survey.